The TL;DR
Property teams inside commercial real estate property management face a daily choice: write quick notes that miss important details, or spend 30 minutes translating full updates. Neither works.
With up to 40% of property teams are multilingual, this translation tax isn't just inconvenient, it's a multi-million dollar drain on portfolio operations. Most property operations software wasn’t built to make multilingual communication easy. It was built for logging and tracking tasks. But to get their jobs done right, CRE teams have to move beyond basic task logging and communicate like they’re speaking the same language… even when they don’t.
That’s why we’re excited to introduce Live Translate the only type-and-go AI translation built directly into your work orders. An exciting addition to Visitt’s extensive AI property management capabilities, it lets every team member write in their preferred language, while everyone else instantly reads it in theirs without leaving the workflow. No copy/paste, no extra tools. Instead, you get connected AI tools that enable clearer updates, faster coordination, and save 25–30 minutes per person every day to focus on productive work.
Your teams want to write updates in the language that feels natural to them. They want to explain what happened without stopping to translate or cutting important details.
When communication feels simple, the work feels simple. This is the environment Visitt’s Live Translate makes possible: clear updates, smooth handoffs, and communication that fits naturally into the way teams already work.
Live Translate gives multilingual property teams a way to communicate inside Visitt without slowing down their workflow.
CRE building operations leaders already using this new Visitt feature will attest: Live Translate creates a communication flow that keeps teams aligned and helps properties run without language getting in the way.
Portfolio-wide operations depend on teams understanding each other quickly, even when they work in different languages. Live Translate helps make that possible by translating every update in real-time and providing each person with the version that matches their preferred language. And when teams message tenants, the same real-time translation keeps updates consistent and straightforward, no matter who sends them.
For technicians and on-site teams, Live Translate:
For managers and supervisors:
Translation tools force teams to switch apps, shorten notes, and lose time trying to understand each other’s notes. With Live Translate, those days are over. The proof is in the numbers: Early customers saw 76% usage on day one, 100% voluntary adoption, and up to 30 minutes saved per person daily, because teams finally read updates the moment they arrive and can shift their focus to more productive work.
Live Translate sits inside Visitt’s AI commercial real estate property management platform, enabling the real-time AI live translation of work orders, chats, and tenant communications. That means:
Strong documentation is one of the simplest ways to keep a property running smoothly. Yet it’s also one of the first things to suffer when teams have to translate their own notes. Details get shortened, important context disappears, and the next person who opens the work order has to piece together what really happened.
Live Translate helps prevent that by letting team members write in the language they think in while keeping the meaning—and the terminology—consistent for everyone who reads it.
Powered by Visitt’s native AI engine, Live Translate automatically applies your company’s guidelines and stores the original and translated text inside the work order. That means you can:
With clearer updates, managers spend less time chasing missing information. Engineering teams get better data for understanding recurring issues. Regional leaders gain more reliable reporting across buildings. Early users needed zero setup or training, filed zero support tickets, yet the quality of documentation improved immediately. Their day-to-day work felt smoother because the record was finally complete.
Security plays a bigger role in property operations than most teams realize. Work orders often include access notes, tenant details, and building information that shouldn’t leave your property management system. When translation happens in external tools, that data is copied into places you can’t track or control.
Live Translate closes that gap by keeping every translation inside Visitt’s secure environment. Built on Visitt’s enterprise-grade security standards, Live Translate protects your data end-to-end.
This makes it possible to maintain data security and compliance without adding work or changing your process. And because translation stays inside the same property operations software your teams already use, your records remain accurate, consistent, and protected as your portfolio grows, without introducing new risk or new steps into the workflow.
In the first three weeks since its release, Live Translate was used across:
Every translation happened inside the work order, keeping the full record intact and readable across shifts and properties. In that short time, technicians wrote naturally, managers reviewed the complete context without extra steps, and tenants received clear updates no matter who sent them. The message is clear: AI-powered translation is no longer a nice-to-have, it's an essential tool for modern property operations.
Ready to connect your teams? Live Translate is available now for all Visitt customers.
Talk to our team and explore how we can work together