The TL;DR
- The new Live Translate feature keeps translation inside Visitt’s work order automation workflow, delivering real-time clarity, fuller documentation, and smooth handoffs across buildings, shifts, and languages.
- Multilingual teams lose time copying notes into external tools, shortening updates, and piecing together what happened across shifts, slowing work orders and creating gaps in documentation.
- Commercial real estate (CRE) operations rely on clear, complete communication. Teams need a way to write in their preferred language, while managers, supervisors, and tenants instantly understand the full update in theirs.
- The results are already in: 30 min saved daily, 100% adoption, 2.5× more detail, 76% day-one usage — zero data leaves your platform.
Property teams inside commercial real estate property management face a daily choice: write quick notes that miss important details, or spend 30 minutes translating full updates. Neither works.
With up to 40% of property teams are multilingual, this translation tax isn't just inconvenient, it's a multi-million dollar drain on portfolio operations. Most property operations software wasn’t built to make multilingual communication easy. It was built for logging and tracking tasks. But to get their jobs done right, CRE teams have to move beyond basic task logging and communicate like they’re speaking the same language… even when they don’t.
That’s why we’re excited to introduce Live Translate the only type-and-go AI translation built directly into your work orders. An exciting addition to Visitt’s extensive AI property management capabilities, it lets every team member write in their preferred language, while everyone else instantly reads it in theirs without leaving the workflow. No copy/paste, no extra tools. Instead, you get connected AI tools that enable clearer updates, faster coordination, and save 25–30 minutes per person every day to focus on productive work.
An intuitive communication experience designed for multilingual property teams
Your teams want to write updates in the language that feels natural to them. They want to explain what happened without stopping to translate or cutting important details.
Before Live Translate:
- Your property manager spent part of the afternoon copying work orders into Google Translate to understand what happened earlier in the day
- Your technician kept notes short (“Fixed. See notes”) because detailed documentation requires leaving the platform, translating, and pasting it back
- Your evening supervisor opened work orders and chose between spending 20 minutes translating them or moving forward with no context
But with Live Translate:
- Your technician writes full, detailed notes in their preferred language, inside the work order, and without extra steps
- Your property manager reads those notes in their language and messages the tenant back in the language of their choosing
- Your evening supervisor starts their shift with full context, because the work order isn’t missing a single detail
- No one is switching tabs or losing time to manual translation, no matter which language people write in
When communication feels simple, the work feels simple. This is the environment Visitt’s Live Translate makes possible: clear updates, smooth handoffs, and communication that fits naturally into the way teams already work.
How Live Translate supports your entire operations workflow
Live Translate gives multilingual property teams a way to communicate inside Visitt without slowing down their workflow.
- For technicians and on-site teams: Write updates the moment an issue is fixed, in the language you actually use on the job, without worrying about who will be reading them.
- For property managers and supervisors: No more translating on behalf of the team. Every work order opens with clear detail, patterns are easier to spot, and handoffs stay consistent across the portfolio.
- For tenants: Receive clear, professional updates in their preferred language as well, even when the technician or property team prefers to communicate in a different language.
- For leaders and executives managing multiple properties:unified view of operations supported by reliable documentation and fewer gaps between sites, helping teams respond faster across multilingual and even international environments.
CRE building operations leaders already using this new Visitt feature will attest: Live Translate creates a communication flow that keeps teams aligned and helps properties run without language getting in the way.
Stop Losing Critical Details in Translation
Portfolio-wide operations depend on teams understanding each other quickly, even when they work in different languages. Live Translate helps make that possible by translating every update in real-time and providing each person with the version that matches their preferred language. And when teams message tenants, the same real-time translation keeps updates consistent and straightforward, no matter who sends them.
For technicians and on-site teams, Live Translate:
- Captures the way issues are described in the moment
- Translates using your company's specific terminology
- Adds “Translated from [language]” tags and a quick toggle to the original text, giving everyone clarity without removing the nuance of what actually happened on site
For managers and supervisors:
- Translations appear the instant they open the work order
- Notes become easier to review
- Patterns are clearer to spot
- Handoffs stay accurate across buildings and shifts
Type and go, not copy/paste. Save 30 Minutes Per Person
Translation tools force teams to switch apps, shorten notes, and lose time trying to understand each other’s notes. With Live Translate, those days are over. The proof is in the numbers: Early customers saw 76% usage on day one, 100% voluntary adoption, and up to 30 minutes saved per person daily, because teams finally read updates the moment they arrive and can shift their focus to more productive work.
Live Translate sits inside Visitt’s AI commercial real estate property management platform, enabling the real-time AI live translation of work orders, chats, and tenant communications. That means:
- No more app switching. Updates automatically translate based on each user’s preferred language.
- One source of truth. Notes stay inside the work order, without ever being copied into Google Translate or external tools.
- Seamless handoffs. Supervisors, managers, and technicians begin each shift with a complete understanding, even when updates were written in different languages.
Get better documentation. From 15-Word Notes to 40-Word Full-Picture Context
Strong documentation is one of the simplest ways to keep a property running smoothly. Yet it’s also one of the first things to suffer when teams have to translate their own notes. Details get shortened, important context disappears, and the next person who opens the work order has to piece together what really happened.
Live Translate helps prevent that by letting team members write in the language they think in while keeping the meaning—and the terminology—consistent for everyone who reads it.
Powered by Visitt’s native AI engine, Live Translate automatically applies your company’s guidelines and stores the original and translated text inside the work order. That means you can:
- Capture fuller explanations instead of abbreviated notes (2.5x increase in detail)
- Keep terminology accurate with context-driven translation
- Review the original and translated text side by side whenever needed
- Rely on documentation that stays consistent across multilingual teams and rotating shifts
With clearer updates, managers spend less time chasing missing information. Engineering teams get better data for understanding recurring issues. Regional leaders gain more reliable reporting across buildings. Early users needed zero setup or training, filed zero support tickets, yet the quality of documentation improved immediately. Their day-to-day work felt smoother because the record was finally complete.
Keep your data safe and unified
Security plays a bigger role in property operations than most teams realize. Work orders often include access notes, tenant details, and building information that shouldn’t leave your property management system. When translation happens in external tools, that data is copied into places you can’t track or control.
Live Translate closes that gap by keeping every translation inside Visitt’s secure environment. Built on Visitt’s enterprise-grade security standards, Live Translate protects your data end-to-end.
- Nothing is sent to outside services.
- Nothing is stored or used to train external AI models.
- Every translated message is clearly marked, with the original always one click away.
This makes it possible to maintain data security and compliance without adding work or changing your process. And because translation stays inside the same property operations software your teams already use, your records remain accurate, consistent, and protected as your portfolio grows, without introducing new risk or new steps into the workflow.
Start communicating the way today's multilingual teams deserve
In the first three weeks since its release, Live Translate was used across:
- 20,843 work orders
- 8,600 multilingual titles,
- 8,658 translated descriptions
- 3,817 translated updates
- 9,126 translated chat message
- 768 translated notes.
Every translation happened inside the work order, keeping the full record intact and readable across shifts and properties. In that short time, technicians wrote naturally, managers reviewed the complete context without extra steps, and tenants received clear updates no matter who sent them. The message is clear: AI-powered translation is no longer a nice-to-have, it's an essential tool for modern property operations.
Ready to connect your teams? Live Translate is available now for all Visitt customers.
Talk to our team and explore how we can work together
